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211 is available across all of New York State, 24/7
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To connect you with the right services close to home, 211 New York is offered through 12 regions, served by eight contact centers. To reach us any time, simply dial 211.
211 Regions
New York
​01
211 Western New York
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Phone: 888-696-9211
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​Website: 211wny.org
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Counties served: Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, Wyoming
02
211/Life Line
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Phone: 877-356-9211
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Website: 211lifeline.org
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Counties served: Cayuga, Livingston, Monroe, Ontario, Seneca, Wayne
03
211 Helpline
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Phone: 800-346-2211
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Website: 211helpline.org
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Counties served: Allegany, Chemung, Schuyler, Steuben, Yates
04
211 Tompkins/Cortland
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Phone: 877-211-8667
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Website: 211tompkins.org
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Counties served: Cortland, Tompkins
05
211 CNY
- Phone: 844-245-1922
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Website: 211cny.org
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Counties served: Jefferson, Lewis, Onondaga, Oswego, St. Lawrence
06
211 Susquehanna River Region
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Phone: 800-901-2180
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Website: helpme211.org
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Counties served: Broome, Chenango, Delaware, Otsego, Tioga
​07
211 Mid-York
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Phone: 844-342-5211
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Website: 211midyork.org
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Counties served: Herkimer, Madison, Oneida
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​08
211 ADK
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Phone: 888-774-0289
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Website: 211adk.org
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Counties served: Clinton, Essex, Franklin
​09
211 Northeast
10
211 Hudson Valley
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Phone: 800-899-1479
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Website: Website: 211hudsonvalley.org
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Counties served: Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster, Westchester
11
211 at 311NYC
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Phone: 212-639-9675
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Website: Website: nyc.gov/311
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Counties served: Bronx, Kings, New York, Queens, Richmond
12
211 Long Island
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Phone: 888-774-7633
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Website: 211li.org
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Counties served: Nassau, Suffolk
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